The refund policy (“Refund Policy”) set out here explains the procedure required to acquire a refund for advertising on any aspect of the Xlamma. As set out within our Terms and conditions, it is at our discretion whether an advertiser receives a refund based on set criteria. Use of the terms “we”, “our” and “us” refers to Xlamma. Use of the terms “client”, “you” and “your” refers to you, the client. Use of our website, services and advertising you agree to this refund policy and all it entails. If you do not agree to our Refund Policy then please refrain from using our websites.
Xlamma reserve the right to amend our Review Policy at any time. It is your responsibility to regularly check our websites for updates, although not obligated we may also use the address and contact details you provide to keep you informed of any such changes. Your continued use of our websites and our networks is confirmed acceptance that you agree to all our policies including our Refund Policy along with any updates and amendments made.
It is your responsibility before advertising to ensure you understand and are happy with all the following:-
1. Our search engine position.
2. You understand our market position.
3. Any metrics we are measured by including but not limited to Page Rank.
4. You understand the website and position your advertisement will be displayed in.
5. You understand how many Ads we allow per profile in each area.
6. The purpose and gain you will get through SEO and Link through.
Although we are not obliged to store all communications, any e-mails opened up are usually stored within our systems and can be referred to.
3. Advertisements normally appear on the site within 24hrs.
Xlamma will not be responsible for any additions to, changes in, deletions from, delays in publication or withdrawal of any Advertisements required by any authority having responsibility for the regulation of online or press advertising (including the Advertising Standards Authority).
Xlamma cannot guarantee the time, dates and/or position of Advertisements and all such decisions will be at the sole discretion of Xlamma. However, Xlamma will use reasonable efforts to comply with the wishes of the Advertiser.
If a booked Advertisement is not published at all solely due to a mistake on Xlamma's part, Xlamma will try to offer an alternative publication date(s). If the alternative date(s) is not accepted, the original booking will be cancelled and the Advertiser shall be entitled to a full refund if the Advertiser has paid in advance for the Advertisement. This shall be the Advertiser's sole remedy for failure to publish the advertisement.
If the Advertisement as reproduced by Xlamma contains a substantial error solely due to a mistake on Xlamma part, Xlamma shall, on request, re-publish the Advertisement at no additional cost to the Advertiser. Xlamma shall not be responsible for repetition of errors and it is the Advertiser's responsibility to inform Xlamma of any errors and provide any necessary assistance to Xlamma to prevent a repeat of the error.
Xlamma shall not be responsible, under any circumstances, for any loss of profit, loss of opportunity, loss of goodwill, loss of anticipated saving, loss of revenue and/or any other loss which happens as a side effect of the main loss suffered by the Advertiser or any loss which could not be contemplated by Xlamma and the Advertiser, and Xlamma's maximum total liability for any loss or damage arising out of or in relation to any Advertisement whether in contract, tort or otherwise shall not exceed the total amount of the charges for the relevant Advertisement actually paid by or on behalf of the Advertiser.
In respect of Advertisements on the Websites, Xlamma does not guarantee continuous, uninterrupted access by users of the Websites but will use reasonable efforts to provide this. In addition, Xlamma will not be responsible for any failure or delay affecting production or publication of any Newspaper or the transmission of the Websites and any Advertisements contained in them, in any manner where such failure or delay results from any act, omission, interruption, fault or other condition beyond the reasonable control of Xlamma.com